Responsible Gaming

Keep gambling in perspective

Online casino games are based on chance. No strategy can guarantee a win, and previous results do not determine what will happen next. A game that has not produced a win for some time is not necessarily more likely to win on the next round. Treat every wager as entertainment spending and only play with money you can comfortably afford to lose.

Before you start, decide how much time and money you are prepared to spend. Consider these limits as part of your entertainment budget, rather than as an amount you need to recover or increase. Never use rent, bills, loan repayments, savings, essential living expenses or money intended for someone else to fund gambling.

• Play only when you are calm, alert and able to make considered decisions.
• Avoid gambling when you are upset, tired, under the influence of alcohol or affected by medication.
• Do not chase losses by increasing your stakes or playing for longer than planned.
• Do not borrow money or sell possessions to continue gambling.
• Keep gambling separate from important financial commitments.
• Remember that taking a break is always an appropriate choice.

Gambling is for adults aged 18 years and over. Young people should not use a gambling account or access gambling services. Parents and carers can help by discussing online safety, using suitable device controls and keeping payment information secure.

Set limits before you play

Personal limits are most effective when they are selected before gambling begins. Depending on the tools available on your account, you may be able to set controls for deposits, losses, wagering, session time or account access. The names and operation of these controls can vary, so read the relevant instructions carefully and choose settings that reflect your own circumstances.

Financial limits

Choose a budget for a day, week or other period that suits your financial situation. A limit should be affordable even if the full amount is lost. Once the limit has been reached, stop playing and wait until the next period rather than adding funds or looking for another way to continue. Keep a record of your gambling spend if that helps you understand how it fits within your overall budget.

Time limits and breaks

Set an alarm or use available session reminders so that you can notice how long you have been playing. Take regular breaks to move away from the screen, eat, sleep and attend to everyday responsibilities. If you find that a short break is not enough, consider stopping for a full day, a week or longer. A break can help you review your behaviour without the pressure of an active session.

Account controls

Use the account controls provided for safer play and check that your selected settings are correct. Do not disable a limit simply because you have reached it. If a limit is difficult to maintain, that may be a useful sign that you should stop gambling and seek support. Where a requested change is subject to a delay or other process, continue to follow the existing restriction while the request is being handled.

Recognise the warning signs

Gambling-related harm can develop gradually, and it is not always easy to recognise. A concern is not measured only by the amount of money lost. The effect on your time, mood, relationships, work, study, health and ability to meet responsibilities is also important. You do not need to wait for a serious crisis before asking for help.

Consider taking a break and speaking with a trusted person or qualified support provider if you notice any of the following:

• You spend more time or money gambling than you intended.
• You regularly think about gambling, plan your day around it or feel restless when you cannot play.
• You increase your stakes to achieve the same excitement or to try to recover losses.
• You hide, minimise or provide misleading information about your gambling.
• You borrow money, use credit or delay bills because of gambling.
• You feel anxious, irritable, guilty, ashamed or low after gambling.
• You miss work, study, sleep, social activities or family commitments.
• You continue gambling after deciding to stop or after setting a personal limit.
• You use gambling to escape stress, loneliness, sadness or other difficult feelings.
• People close to you have expressed concern about your gambling.

If any of these signs apply, stop gambling rather than trying to win back losses. Tell someone you trust what is happening and consider contacting an Australian gambling support service, counsellor, health professional or financial counsellor. Support is available for people who gamble and for family members or friends affected by someone else's gambling.

Taking a break or self-excluding

A temporary break can be useful when you want time away from gambling without making a longer-term decision. During a break, avoid logging in, depositing funds or looking for alternative gambling accounts. Remove saved payment details and consider using device or banking controls that make access less convenient. Ask a trusted person to support your decision if you think you may be tempted to return early.

Self-exclusion is a stronger account restriction for people who want to stop gambling for a specified period or indefinitely. If this option is available, follow the account process and select a period that gives you meaningful time away. Self-exclusion should be treated seriously: do not open another account, use another person's account or ask someone else to gamble on your behalf.

Account restrictions may not remove every gambling advertisement or prevent access to unrelated services. You may therefore wish to combine self-exclusion with blocking software, banking restrictions, budgeting support and conversations with people you trust. If you believe you are in immediate financial or emotional danger, contact an appropriate emergency or crisis service in Australia.

Getting help

You can seek help even if you are unsure whether your gambling is a problem. A recognised Australian gambling support service can provide confidential information, assessment and practical guidance. A general practitioner or mental health professional may also help with stress, anxiety, depression or other issues connected with gambling. Financial counsellors can assist with budgeting, debts and planning next steps. If you are supporting another person, professional advice can help you set safe boundaries and protect your own wellbeing.

Our safer gambling commitment

Spinmacho Casino provides responsible gaming information to help players make informed decisions. Safer gambling is a shared responsibility: players should use available controls and be honest about their behaviour, while gambling operators should provide clear information and processes for account management and support.

Keep your account details private and never allow another person to use your account. If you believe someone under 18 has accessed an account, or if you need help with a safer gambling restriction, use the available account support process as soon as possible. Do not send sensitive payment or identity information through an unverified channel.

Responsible gambling is not about winning more or finding a better system. It is about staying within your limits, accepting that losses are possible and stopping when gambling is no longer enjoyable. Review your habits regularly, keep breaks part of your routine and seek support early whenever you have concerns.